TERMS AND CONDITIONS
By completing the registration and/or enrolment form the customer agrees to the below terms and conditions.
“LinkLearn” means LinkLearn Australia Pty Ltd, PO BOX 9082 SOUTH YARRA VIC 3141. “Customer” means the Account holder and/or Cardholder and/or the Student who are jointly and severally liable for all payments, instalments and fees incurred as a result of the Student’s and/or Customer’s enrolment.
This document describes the Terms and Conditions with regard to the authority granted by the Customer to LinkLearn to directly debit the nominated bank account or credit or debit card account for all payments, instalments or fees incurred as a result of the Student’s enrolment.
The Customer grants the following authorities to LinkLearn:
a. the right to withhold, disavow or expunge any qualifications granted that subsequently become related to any payment dispute or default
b. the authority to directly debit the Customer’s nominated account for the amounts and at the frequency of payments as described on the LinkLearn Registration Form
c. the authority to debit any additional amount in order to clear any payment arrears
d. the authority, in the event of a default, to immediately notify any debt collection/credit-reporting agency of the default and to immediately add to the outstanding debt an additional fee of 27.5% of the outstanding amount to LinkLearn’s debt recovery costs
e. the right of LinkLearn to nominate a third party to collect any payments and to assign all rights pursuant to the collection of payments without any further consent of the Customer
The Customer accepts full liability for:
a. paying the amounts in full and at the payment frequency, until all payments, instalments and fees due have been paid in full
b. the timely availability of clear funds in the nominated account
c. ensuring that the nominated account is able to accept on-going direct debits
d. providing LinkLearn with any new or changed account details
e. all charges incurred as a result of dishonoured or rejected debits. The Customer acknowledges that the cancellation of the authority to debit an account shall not terminate nor remove the Customer’s liability to make the payments as agreed.
- DEFAULT & RECOVERY
LinkLearn shall consider the Customer in default in the event of a breach of any of the agreed payment amounts or frequency arrangements and the subsequent failure to remedy the breach within 30 days. In this event, the entire outstanding balance including any current arrears and the total of any unpaid instalments and payments as well as any additional fees shall be immediately due in full.
The Customer acknowledges and understands that a swift and resolute process of debt collection, including legal action, shall result pursuant to the recovery of the total outstanding debt and also accepts liability for all costs incurred in the execution of the debt collection process.
- DEFERRING OR STOPPING PAYMENTS
LinkLearn may consider, at its sole discretion, a request to change, suspend or cancel the amounts and frequency of the payments. Any request to vary the payments must be requested in writing by the Customer and LinkLearn shall confirm its acceptance in writing.
- NON REFUNDABLE COURSE FEE
Course fees are non refundable . The fees are to cover initial enrolment, administration and processing costs and that under no circumstances can refunds be granted. The relevant Act in Australia is Australian Consumer Law and Fair Trading Act 2012.
In Australian Law it clearly states that people are not entitled to a refund due to change of mind. The Act also states, the customer does not have a right to return a product if the customer:
- changed your mind and no longer want the product
- ordered the wrong product
- found the product cheaper elsewhere
- found a better product elsewhere
- were aware of the relevant fault before buying the product (such as if the fault was written on the product’s tag, or for online purchases, indicated in any photos or descriptions of the item online)
- damaged the product by misusing it – (such as if you dropped your mobile phone in water)
- used the product for a long time and the problem is as a result of usual wear and tear.
If the customer was approached by a door-to-door salesperson or telemarketer, the customer has a 10 business day cooling-off period. The customer can cancel during this time without penalty.
- STUDY MATERIAL COPYRIGHT
The customer acknowledges that the content of any material to which the customer is given access, electronic or hardcopy, always remains the property of LinkLearn or it’s suppliers and providers and is therefore protected by copyright and intellectual property laws.
- THE CUSTOMER OWN WORK
The customer declares that their work shall be the product of their own research and their own efforts and if any part of their work results from group training activities then it will represent their equal contribution and participation in those activities.
Note: It is acceptable that the customer work is sourced from textbooks, the internet, collaboration with other students and advice received from industry experts
- COURSE INFO
The customer will be enrolled into The Australian School of Business & Law (National Provider #31206), who provides training and assessment for the units. Upon successful completion The ASB&L will issue the student with a Diploma of Property Services (Agency Management), Certificate IV in Property Services (Real Estate) or Statement of Attainment that lists the units of competency which the student has been deemed competent in. LinkLearn is not an RTO.
To successfully complete this course the customer must have the willingness and capacity to:
- conduct external research
- utilise the customer own workplace experience and resources
- undertake self-supervised study such as searching industry websites and the customer might even need to contact a Licensed Agent and ask for help
- attend a real estate office
- attend an auction or real estate events
All of the practical requirements of this course are consistent with the rigors and expectations of the real estate industry.
This course presumes that the customer has basic workplace skills such as:
- computer skills and that the customer can access the Internet to conduct research
- using standard software to send and receive emails
- working with word docs, pdfs
- using scanned documents and importing images to compile a report
In the case of Licensing courses, students are required to furnish evidence to assist with the assessment of existing knowledge and skills. Each student is asked to provide a testimonial from a Licensed Agent as validation of the extent of the student’s experience. If the customer does not feel that this methodology suits the customer preferred learning style then close this webpage and call us on 1300 877 735 to withdraw the customer enrolment and request the reversal of the customer credit card transaction.
- PAYMENT PLANS OR PAYMENT TERMS
If the customer has chosen a Payment Plan or Payment Terms, the full amount of the plan or terms are deemed to be due on the date of registration. For the customer’s convenience LinkLearn has agreed to provide the Customer with a Payment Plan or Payment Terms. If the customer has provided a Credit Card, the customer provided Credit Card will be deducted on the agreed dates (+/- 3 days, due to weekends and public holidays) until all payments have been successfully completed (payment dates are able to be changed with approval of LinkLearn’s CEO in writing). If payment is in arrears, the customer’s course fee may be deducted from the provided credit card without notice on a date that isn’t +/- 3 days of the agreed dates. If the customer hasn’t provided a credit card or provided credit card is not able to be processed, the customer will be required to pay via Direct Deposit immediately.
In accordance with Clause 7.3 of the Standards for RTO’s, fees collected in advance of services provided will not exceed $1500
If course fees are greater than $1500, the following schedule will be implement:
$1,500 Prior to Commencement
Balance Upon Issue of RPL/Course Materials